Introduction

At CareInnovia, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you agree to the practices described in this policy.

Information We Collect

• Personal Information: When you make a purchase or contact us, we collect personal information such as your name, email address, phone number, and shipping address.
• Payment Information: We collect payment details required to process your orders. We use secure methods to handle your payment information and do not store credit card details.
• Usage Data: We collect data on how you use our website, including IP addresses, browser types, and pages visited, to improve our services and website functionality.

How We Use Your Information

• Order Processing: To process and fulfill your orders, including shipping and handling.
• Customer Service: To respond to your inquiries, provide support, and address any issues related to your purchases.
• Communication: To send you updates about your orders, promotional offers, and other information related to our products and services. You can opt-out of marketing communications at any time.
• Improvement: To analyze website usage and improve our website and services based on user feedback and behavior.

How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and regular security audits.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing transactions, or delivering products. These parties are bound by confidentiality agreements and are not authorized to use your information for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or to protect our rights and comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and gather data on user preferences. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.

Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights or if you have any concerns about our use of your data, please contact us at info@careinnovia.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after changes are made constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@careinnovia.com. We are here to assist you and address any privacy-related concerns.

Thank you for trusting CareInnovia with your personal information. We are committed to ensuring your privacy and providing you with a secure online experience.