Processing Time

At CareInnovia, we aim to get your health care products to you as quickly as possible. Orders are processed within 1-2 business days after receiving confirmation. Please note that processing times may vary during peak periods or holidays.

Shipping Time

Once your order has been processed, the estimated shipping time is 5 to 14 business days, depending on your location and the shipping method selected. We strive to ensure timely delivery and will provide you with tracking information as soon as your order is on its way.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor the status of your delivery. If you have any issues or concerns about your shipment, please contact our customer support team for assistance.

Shipping Issues

If your order does not arrive within the estimated delivery time or if you experience any issues with your shipment, please contact us at info@careinnovia.com as soon as possible. We are here to help resolve any problems and ensure your satisfaction.

Returns and Exchanges

Please refer to our Return Policy for information on returning or exchanging products.

Thank you for shopping with CareInnovia.com We appreciate your business and are committed to providing you with excellent service.